Privacy Policy

Information we collect

When you request a quote or contact JS Paiva Cleaning, you may choose to provide your name, email address, phone number, town or ZIP code, home details, cleaning preferences, and a message about the service you need.

We may also receive ordinary technical information needed to operate and protect the website, such as browser type, device type, pages visited, and approximate location based on an internet connection.

How we use information

We use the information you provide to answer questions, prepare estimates, arrange cleaning visits, communicate about requested services, and improve the experience we offer.

We do not sell personal information. Information may be shared with service providers only when needed to operate the website, communicate with you, or provide an agreed cleaning service.

Messages and quote requests

When you submit the quote form, the details you provide are stored so JS Paiva Cleaning can review and respond to your request. A cleaning appointment is not confirmed until JS Paiva Cleaning responds and agrees on the service details with you.

Cookies and website services

The website may use essential cookies or similar technologies to support security, basic operation, and user preferences. Third party services that you open, including Instagram, WhatsApp, and your email provider, have their own privacy practices.

Your choices

You may ask about the personal information associated with your inquiry, request a correction, or ask us to delete information that is no longer needed, subject to legal and operational requirements. Contact us using the details below.

Updates to this policy

We may update this Privacy Policy when our website, services, or legal obligations change. The date shown on this page indicates the latest revision.